Feedback

We value your feedback as part of our continuous improvement.

Feedback may come via our website, email, letter, verbally or freepost reply card (sent with every order).

If you would like to leave feedback please use our feedback form. Some examples of feedback are shown below.

216 records  (page 7 of 15)

26/04/2019

Feedback Card

Industry: Heat Treatment

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Item arrived earlier than PO date. Packaged very well for size of contents.

01/04/2019

Feedback Card

Industry: Machinery

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

27/03/2019

Feedback Card

Industry: Engineering

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

26/02/2019

EMAIL

Industry: Other

I just wanted to say how impressed I was with the helpful, friendly advice and service I received through yourself and the Company. Couldn’t believe it when you emailed that the thermocouples were in the process of being made and apologised they would be posted the next day! Blimey!......haven’t had service let alone met an attitude like that in living memory...if ever!

Brilliant.

26/02/2019

Feedback Card

Industry: Food and Beverage

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

11/02/2019

Feedback Card

Industry: Manufacturing

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Superb service, excellent equipment. 1st class company well done.

21/01/2019

Feedback Card

Industry: Education

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

21/01/2019

LiveChat

Industry: Automotive

Very helpful.

26/11/2018

Feedback Card

Industry: Engineering

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

19/11/2018

Feedback Card

Industry: Manufacturing

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Arrived earlier than expected. Packaged very well. Thank you.

09/11/2018

EMAIL

Industry: Heat Treatment

All good, thank you very much for your help and frequent updates on the production of the thermocouples.

31/10/2018

Feedback Card

Industry: Oil and Gas

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

09/10/2018

EMAIL

Industry: Manufacturing

Thank you for a prompt efficient response, it’s refreshing.

05/10/2018

EMAIL

Industry: Manufacturing

Our engineer is due on site first thing Monday morning (flying back from China on Sunday). So the timing could not be better. I’d like to thank you once again for the excellent level of service from Thermosense. It’s really appreciated.

27/09/2018

EMAIL

Industry: Laboratory Equipment Supplier

I have just received the new PT100s, they look great and having tested them, perform brilliantly and very responsive to my finger touch.

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