Feedback

We value your feedback as part of our continuous improvement.

Feedback may come via our website, email, letter, verbally or freepost reply card (sent with every order).

If you would like to leave feedback please use our feedback form. Some examples of feedback are shown below.

Leave Feedback

209 records  (page 3 of 14)

24/12/2021

LiveChat

Industry: Aerospace

The salesman had patience and answer all my questions as best as he could. Knowledgeable and helpful.

23/12/2021

LiveChat

Industry: N/A (private)

Excellent call handler who is researching further info for me. 10 out of 10

26/10/2021

LiveChat

Industry: Other

A new piece of kit to me, so lots of questions answered! Thanks

20/10/2021

LiveChat

Industry: Education

Salesman was excellent and resolved the issue almost immediately. Thanks Thermosense!

30/09/2021

Feedback Card

Industry: Farming

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

07/09/2021

EMAIL

Industry: Motorsport

Thank you very much for your help, you’ve been superb, much appreciated.

28/06/2021

EMAIL

Industry: Energy

That is awesome service and the kind of response that will always win repeat business from me!

24/06/2021

Feedback Card

Industry: Education

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

These meters are excellent for GCSE Biology Core Practical on transects.

17/06/2021

LiveChat

Industry: Water

Great help

14/06/2021

LiveChat

Industry: Pharmaceutical

Quick quotation/order process. Professionalism at it best.

11/06/2021

LiveChat

Industry: Shipping

Salesperson was fantastic - found what I was looking for in minutes. Superb service - fantastic.

09/06/2021

LiveChat

Industry: Environmental

Absolutely BRILLIANT! Well done. Highly recommended.

07/06/2021

Feedback Card

Industry: Energy

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Good selection of product and product support good too.

26/05/2021

EMAIL

Industry: Other

A very useful tool, just what I was looking for. Good advice over the phone before buying. Quick delivery.

14/05/2021

Feedback Card

Industry: Energy

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Very impressed with the website & very competitive prices of instrumentation.

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