Feedback

We value your feedback as part of our continuous improvement.

Feedback may come via our website, email, letter, verbally or freepost reply card (sent with every order).

If you would like to leave feedback please use our feedback form. Some examples of feedback are shown below.

Leave Feedback

218 records (page 1 of 15)

23/12/2024

Industry: Farming

Just wanted to say thanks for your prompt service! Despite not actually living on the moon, many delivery companies believe we do when I put in my postcode 😂

I wasn’t sure if I’d manage to get these parts before Christmas and was pleased to see them arrive today. I have a coldstore on the farm sitting full of 1200 tonnes of beetroot and one of the probes failed.

23/12/2024

Industry: Food and Beverage

Thank you!
We received all the probes today. Great service.

07/11/2024

Industry: Coffee Producer

Just a quick note to say thanks for the great service on these urgent Type S Thermocouple probes, they have just arrived now via the same-day courier service.
Very much appreciated.

30/09/2024

Industry: Engineering

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

23/09/2024

Industry: Manufacturing

I hope this email finds you well. I am pleased to inform you that we received our orders last week.
Thank you for your support throughout this process; it has been much appreciated and valued. Your assistance has made a significant difference, and I am grateful for your help.

29/08/2024

Industry: Construction

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

29/08/2024

Industry: Manufacturing

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

01/08/2024

Industry: Oil and Gas

I want to inform you that we have received the goods,
Additionally, I would like to take a moment and thank you for your cooperation through order processing.

Looking forward to working with you in the near future in further requests.

23/07/2024

Industry: Scientific

Extremely helpful and prompt responses !!!

20/06/2024

Industry: Manufacturing

That’s brilliant – big thank you to your team for pulling this one together for us! I really appreciate it

13/06/2024

Industry: Engineering

I would just like to say a big thank you for your assistance given in selecting the required products for our customer. The items were installed last week, my boss called and he was talked through the setup and he said it was a great process. He hasn't had any dealings with these types of controllers, the same as me, but you and the others who we have dealt with made it all nice and easy. Many thanks again and I'm sure we will be dealing with you again.

13/06/2024

Industry: Aerospace

Excellent service and support. If all suppliers were like you guys.

05/06/2024

Industry: Brewery

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

The salesperson is the most helpful man in the world and I would buy equipment from any company he worked for.

31/05/2024

Industry: Aerospace

Salesperson has been helpful and is following up on my enquiry

09/02/2024

Industry: N/A (private)

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Excellent service + product.

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