Feedback

We value your feedback as part of our continuous improvement.

Feedback may come via our website, email, letter, verbally or freepost reply card (sent with every order).

If you would like to leave feedback please use our feedback form. Some examples of feedback are shown below.

Leave Feedback

209 records  (page 1 of 14)

20/06/2024

EMAIL

Industry: Manufacturing

That’s brilliant – big thank you to your team for pulling this one together for us! I really appreciate it

13/06/2024

EMAIL

Industry: Engineering

I would just like to say a big thank you for your assistance given in selecting the required products for our customer. The items were installed last week, my boss called and he was talked through the setup and he said it was a great process. He hasn't had any dealings with these types of controllers, the same as me, but you and the others who we have dealt with made it all nice and easy. Many thanks again and I'm sure we will be dealing with you again.

13/06/2024

EMAIL

Industry: Aerospace

Excellent service and support. If all suppliers were like you guys.

05/06/2024

Feedback Card

Industry: Brewery

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

The salesperson is the most helpful man in the world and I would buy equipment from any company he worked for.

31/05/2024

LiveChat

Industry: Aerospace

Salesperson has been helpful and is following up on my enquiry

09/02/2024

Feedback Card

Industry: N/A (private)

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Excellent service + product.

08/01/2024

LiveChat

Industry: Oil and Gas

Thanks, btw, great job by you and your company. Always good to deal with.

20/12/2023

EMAIL

Industry: Automotive

Just wanted to say many thanks for your efforts yesterday in promptly processing the urgent order of thermocouples.

01/12/2023

EMAIL

Industry: Engineering

Just to let you know the thermocouples I ordered yesterday morning were delivered a short while ago and I would like to send my thanks to you and your team, unbelievable service, excellent!! You have helped me out of a difficult position following the unexpected failure of a thermocouple in a machine returned to us.

Thank you once again.

17/11/2023

WEBSITE

Industry: Oil and Gas

Great customer service, good lead time and turn around as well as a great product. good service from the team.

21/06/2023

Feedback Card

Industry: Other

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

All good

19/06/2023

Feedback Card

Industry: Engineering

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

02/05/2023

Feedback Card

Industry: Farming

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Special thanks to salesperson for his patience and time. Thank you.

26/04/2023

EMAIL

Industry: Manufacturing

Just received our items. Appreciate the speed in which they arrived.

16/03/2023

EMAIL

Industry: Manufacturing

Thanks for the excellent service.

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