Feedback

We value your feedback as part of our continuous improvement.

Feedback may come via our website, email, letter, verbally or freepost reply card (sent with every order).

If you would like to leave feedback please use our feedback form. Some examples of feedback are shown below.

Leave Feedback

216 records  (page 2 of 15)

01/12/2023

EMAIL

Industry: Engineering

Just to let you know the thermocouples I ordered yesterday morning were delivered a short while ago and I would like to send my thanks to you and your team, unbelievable service, excellent!! You have helped me out of a difficult position following the unexpected failure of a thermocouple in a machine returned to us.

Thank you once again.

17/11/2023

WEBSITE

Industry: Oil and Gas

Great customer service, good lead time and turn around as well as a great product. good service from the team.

21/06/2023

Feedback Card

Industry: Other

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

All good

19/06/2023

Feedback Card

Industry: Engineering

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

02/05/2023

Feedback Card

Industry: Farming

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Special thanks to salesperson for his patience and time. Thank you.

26/04/2023

EMAIL

Industry: Manufacturing

Just received our items. Appreciate the speed in which they arrived.

16/03/2023

EMAIL

Industry: Manufacturing

Thanks for the excellent service.

09/03/2023

Feedback Card

Industry: Manufacturing

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

07/03/2023

LiveChat

Industry: Test and Measurement

Quick and detailed response.

24/01/2023

LiveChat

Industry: Education

The comment I received was very helpful.

11/01/2023

LiveChat

Industry: Automotive

Quick and helpful

22/12/2022

LiveChat

Industry: Other

Very quick reply and link to exactly what i was looking for Thank you

15/12/2022

Feedback Card

Industry: Manufacturing

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Salesperson went above and beyond all expectations to help us out.

13/12/2022

LiveChat

Industry: Manufacturing

Excellent support - thank you.

10/11/2022

EMAIL

Industry: Pharmaceutical

Perfect, that's great! Thank you again, you've been exceptionally helpful.

Thermosense reserve the right to display data only that we deem constructive and helpful to both the business and our customers