Feedback

We value your feedback as part of our continuous improvement.

Feedback may come via our website, email, letter, verbally or freepost reply card (sent with every order).

If you would like to leave feedback please use our feedback form. Some examples of feedback are shown below.

209 records  (page 12 of 14)

15/12/2016

Feedback Card

Industry: Fabrication

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

12/12/2016

Feedback Card

Industry: Water

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Slightly concerned with lead times but otherwise very pleased with your service.

08/12/2016

Feedback Card

Industry: Farming

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

No

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

The parcel did not arrive on day expected. Salesperson followed everything for me and kept me in touch. VERY GOOD. Thank you.

30/11/2016

EMAIL

Industry: Engineering

Thanks for getting this to us so quickly.
Regards.

28/11/2016

Feedback Card

Industry: Electronics

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

25/11/2016

Feedback Card

Industry: Engineering

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

21/11/2016

Feedback Card

Industry: Energy

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Excellent service. Thank you very much.

17/11/2016

Feedback Card

Industry: Energy

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Wow! Rapid delivery!! Great range too!!

14/11/2016

EMAIL

Industry: Food and Beverage

You have done a great job and have saved me a lot of down time, thanks for all your efforts and I am sure you will hear from me again.

Many thanks

10/11/2016

Feedback Card

Industry: Aerospace

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

07/11/2016

Feedback Card

Industry: Construction

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

04/11/2016

EMAIL

Industry: Other

Got it, exactly what we wanted. GREAT job.

28/09/2016

Feedback Card

Industry: Refrigeration

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

05/09/2016

Feedback Card

Industry: Environmental

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

No

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Postcode was wrong.

Thermosense Response (Managing Director):

Apologies, the post code was held incorrectly in our database. This has now been corrected. We liaised with UPS to re-route the delivery to the correct post code.

22/08/2016

Feedback Card

Industry: Food and Beverage

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Sales person very professional and service excellent

Thermosense reserve the right to display data only that we deem constructive and helpful to both the business and our customers