Returns

To return an item you must do the following:

  • Complete the return form below (fields marked * are mandatory)
  • You will receive an email with a pdf copy of your completed form and details of next steps
  • Clearly mark/identify any hazardous items being returned
  • Enclose a printed copy of your form with the package(s) being returned and send to:

Thermosense Limited
Goods Inwards (Returns)
Eton House, Eton Way North
Radcliffe, Lancashire
M26 2ZT, UK

Note: items sent to our incorrect address will incur an additional carriage charge. View our returns Terms and Conditions


1 Reason for Return

Please select your reason for return:*

Repair
Identification
Calibration
Investigation
Credit **
Replacement **
Other

** terms and conditions apply


2 Your Details


3 Return Details

4 Statement of Non Hazardous Shipments

Please select whether the return shipment has been in service or not:*

 I/we certify that the return shipment requested herein HAS NOT been in service and is in the original packing.
 I/we certify that the return shipment requested herein HAS been in service and has been cleaned for shipment and subsequent inspection.

5 Hazard Classification

Please select the hazard classification of the return shipment:*

 Non Hazardous
 Hazardous

If hazardous, please specify the type:

 Flammable  
 Corrosive  
 Oxidant  
 Harmful  
 Irritant  
 Other (specify details below)  


If an item has been used in a hazardous area, please include the MSDS/COSHH document that applies.


6 Statement of Electrical Safety

Please select whether any electrical mains-powered devices being returned have been tested/defined as electrically safe:*

 I/we certify that returned mains-powered electrical devices HAVE been tested/defined as electrically safe.
 I/we certify that returned mains-powered electrical devices HAVE NOT been tested/defined as electrically safe.
 Not applicable



  I accept the returns Terms and Conditions
  I will return item(s) to: THERMOSENSE LTD, GOODS INWARDS (RETURNS), ETON HOUSE, ETON WAY NORTH, RADCLIFFE, LANCASHIRE, M26 2ZT, UK

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