Feedback

We value your feedback as part of our continuous improvement.

Feedback may come via our website, email, letter, verbally or freepost reply card (sent with every order).

If you would like to leave feedback please use our feedback form. Some examples of feedback are shown below.

Leave Feedback

216 records  (page 4 of 15)

17/06/2021

LiveChat

Industry: Water

Great help

14/06/2021

LiveChat

Industry: Pharmaceutical

Quick quotation/order process. Professionalism at it best.

11/06/2021

LiveChat

Industry: Shipping

Salesperson was fantastic - found what I was looking for in minutes. Superb service - fantastic.

09/06/2021

LiveChat

Industry: Environmental

Absolutely BRILLIANT! Well done. Highly recommended.

07/06/2021

Feedback Card

Industry: Energy

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Good selection of product and product support good too.

26/05/2021

EMAIL

Industry: Other

A very useful tool, just what I was looking for. Good advice over the phone before buying. Quick delivery.

14/05/2021

Feedback Card

Industry: Energy

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Very impressed with the website & very competitive prices of instrumentation.

28/04/2021

LiveChat

Industry: Other

Very efficient service

28/04/2021

LiveChat

Industry: Other

Salesman was fantastic

26/04/2021

Feedback Card

Industry: N/A (private)

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Excellent help provided online. Very pleased thank you.

19/04/2021

EMAIL

Industry: Engineering

Also a bit of positive feedback, the 4.2m multi probe fitted perfect. We'll be connecting all up to controllers on Thursday. Thanks.

29/03/2021

Feedback Card

Industry: Other

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Good service via chat to help me get correct item!

05/03/2021

Feedback Card

Industry: Electronics

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Excellent online service

03/03/2021

EMAIL

Industry: Other

Excellent and very efficient thank you

12/02/2021

Feedback Card

Industry: Pharmaceutical

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Extremely helpful. Moved the deadlines up so the work was done within 3 days of receipt of our request. Kept us in constant update in regards to shipping equipment back.

Thermosense reserve the right to display data only that we deem constructive and helpful to both the business and our customers