Feedback

We value your feedback as part of our continuous improvement.

Feedback may come via our website, email, letter, verbally or freepost reply card (sent with every order).

If you would like to leave feedback please use our feedback form. Some examples of feedback are shown below.

Leave Feedback

204 records  (page 2 of 14)

15/12/2022

Feedback Card

Industry: Manufacturing

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Salesperson went above and beyond all expectations to help us out.

13/12/2022

LiveChat

Industry: Manufacturing

Excellent support - thank you.

10/11/2022

EMAIL

Industry: Pharmaceutical

Perfect, that's great! Thank you again, you've been exceptionally helpful.

13/10/2022

EMAIL

Industry: Engineering

Just to let you know the thermocouples arrived today.
Just like to thank you for your help and getting them to us earlier than anticipated.

27/06/2022

Feedback Card

Industry: Other

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

28/04/2022

EMAIL

Industry: Engineering

I just wanted to send you a massive thank you for managing to rush the order through! You're amazing!

26/04/2022

EMAIL

Industry: Machinery

The equipment arrived. They looked great so were calibrated, packaged up and are now on their way to our project site. I will say that your parts were delivered on time and on budget, which in the current world is more than can be said of our current approved suppliers, and puts you in good stead for future business.

25/04/2022

Feedback Card

Industry: Other

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

Huge thanks to salesperson for recognising the urgency and moving mountains to deliver. 10/10. Happy customer.

18/01/2022

EMAIL

Industry: Manufacturing

I just wanted to let you know that the thermocouples you made for us worked well and thank you for the mug and brochure. I will keep you in mind for future related parts.

14/01/2022

LiveChat

Industry: Test and Measurement

Fast reply and helpful advice. Was able to provide the information I was looking for.

24/12/2021

LiveChat

Industry: Aerospace

The salesman had patience and answer all my questions as best as he could. Knowledgeable and helpful.

23/12/2021

LiveChat

Industry: N/A (private)

Excellent call handler who is researching further info for me. 10 out of 10

26/10/2021

LiveChat

Industry: Other

A new piece of kit to me, so lots of questions answered! Thanks

20/10/2021

LiveChat

Industry: Education

Salesman was excellent and resolved the issue almost immediately. Thanks Thermosense!

30/09/2021

Feedback Card

Industry: Farming

Happy with ordering process and customer service?

Yes

Order arrive on schedule?

Yes

Product(s) meet expectations?

Yes

Order arrive in good condition?

Yes

Overall
experience?

Excellent

No comments provided

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